Dimension Data, one of the world’s largest global technology integrator and managed services providers for hybrid IT today revealed a number of key findings in their annual Customer Experience Benchmarking Report. The key finding of the report is that organisations need to urgently address a ‘customer experience disconnect’ that can jeopardise businesses where customer loyalty…

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Samsung may have just solved the problems and the exorbitant repair costs associated with a broken smartphone display as they’ve just recently developed an unbreakable and flexible smartphone panel. Yup, you read that right. Whereas current-generation displays use some measure of glass that shatters on impact with a hard surface, the new OLED panel developed…

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