Mercedes-Benz Protection under the Mercedes-Benz Services Malaysia (MBSM) has deployed two new insurance and takaful solutions dubbed Star Protect and Star Protect Plus to provide Mercedes-Benz owners with superior coverage and peace of mind with a host of extra benefits.
Mercedes-Benz Service Malaysia and the new Star Protect and Star Protect Plus programme
The improved Star Protect and Star Protect Plus programmes include coverage for all drivers of a car, both individually and company owned even if the driver’s name is not stated during the submission process. Other benefits include a beefed up towing assistance programme that includes unlimited distance for breakdowns and accidents with one-way toll charges up to RM30 included in the package along with up to six tows in the event of a flood, 24-hour minor roadside repairs and assistance. Customers only need to pay if these benefits are used.
“The entire automotive industry is transforming and motor insurance is preparing for changes as the connected vehicle ecosystem comes into being and as consumer ownership preferences shift. Through our customer-centric approach, not only have we widened our insurance partner base, we deep dived into our current offerings in order to develop a more comprehensive motor insurance coverage for Mercedes-Benz owners,” said Mike Ponnaz, Managing Director of Mercedes-Benz Services Malaysia (MBSM).
Other additional perks include free car key replacement, compensation for loss of possessions if you encounter a window snatch theft incident, personal accident coverage for the driver and up to 4 passengers and more.
Another particularly desirable perk is the privilege of a temporary Mercedes-Benz replacement ride for up to 20 days per period of insurance if the insured car goes to an authorised Mercedes-Benz workshop for repairs.
To underwrite the extensive Star Protect and Star Protect Plus programmes, Mercedes-Benz Protection has selected five new underwriters – Allianz General Insurance Company (Malaysia) Berhad, AmGeneral Insurance Berhad, MSIG Insurance (Malaysia) Bhd, Zurich General Insurance Malaysia Berhad and Zurich General Takaful Malaysia Berhad. For more details check out their official page here.