Digi is expanding their array of services into a new arena via their Omni virtual phone system which can potentially turn any smartphone into a call centre at affordable rates without busting your wallet.

Omni virtual call centre programme from Digi

Launched yesterday, Omni is, according to Digi, an affordable enterprise-level virtual phone system for businesses that are looking for something affordable and effective rather than chunking out dosh for a traditional office phone system network which has limited rerouting options and the chance of missing incoming calls and sales opportunities.

Organisations can start signing up for Omni for as low as RM60 per month without any tied down contracts. As part of the programme, Omni provisions a fixed line prefix that helps make businesses look more credible while also allowing enterprises dependent on smartphones for business to eschew the option of having to give their private numbers out for work. The Omni programme also allows, even non-Digi subscribers to sign up for the programme.

Managing Omni is a doddle as the whole affair, including costing, sub-accounts and the like, including real-time monitoring can be done entirely online via the Omni web portal. Better yet, Omni allows team members of an organisation to make and take calls via that aforementioned fixed line prefix, send texts and more as if they were conducting it from a fixed line. To find out more about what Omni can offer for businesses, swing by www.omnihotline.my/features

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