No matter how you slice it, smartphones these days represent a substantial chunk of your paycheck, more so if you’re carrying the latest flagships that invariably cost more to fix than to replace. The new COVER app aims to solve that conundrum nicely as it’s the first app based smartphone fixing app plan of its kind in Malaysia.
The general premise is that COVER acts as an insurance plan of sorts via a downloadable app. Downloading the app is free and it’s available on the Google Play store and Apple app store. Once downloaded, you can then sign up to the COVER smartphone fixing plan which covers you for six months for an RM90 one-off fee which works out to about RM0.50 sen a day to cover one phone based on its IMEI number though tablets are slated for later on down the line depending on market demand. You can then use the app to acquire 24/7 assistance and consultation as to the nature of the problem and, assuming you’ve purchased a repair plan, get it fixed.
The COVER app currently covers most major brands in Malaysia including Asus, Samsung, Huawei, Vivo Apple, Xiaomi, Lenovo, Blackberry, Motorola, Oppo, OnePlus and Sony among several brands. The COVER plan offers repairs inclusive of parts wordpress whilst under coverage for the following problems:
- Cracked screen
- Touchscreen malfunction
- Camera malfunction
- Battery failure
- Home button failure
- Charging port failure
- Speaker malfunction
- Microphone failure
- Headphone jack
- Volume button failure
If you’re experiencing any of the 10 above complications, you can submit a report via the app and then be referred to the nearest COVER agent to repair your problem. Currently the app covers the Klang Valley though other locations are in the pipeline later on down the line. Repairs can be booked to specific times and dates. Each plan only insures you against one form of damage so you’ll have to acquire multiple ‘plans’ so to speak if you happen to endure the misfortune of encountering multiple problems with your phone. While consultation is immediate, repair sessions will require a two-day processing time to schedule a repair. This may also possibly also void your warranty depending on the nature of the problem.
The COVER app plans to diversity later on with more plan variants and more covered regions in Malaysia as well. For more details on the COVER app and the fine print swing by www.cover4u.com.my