The Dell Technologies Digital Transformation Index acts as a bellwether of the preparedness of business organisations in regards to digital transformation. The second conducted survey since its inaugural outing in 2016, the Dell Technologies Digital Transformation Index was completed in collaboration with Intel and surveyed 4,600 business leaders across the globe from 42 countries with over 100 business leaders interviewed in Malaysia. In a media briefing, Dell Malaysia shared their key findings from the index.
According to the results of the survey, just 3% of Malaysian businesses can be defined as Digital Leaders who have integrated digital transformation into the core of their businesses. 18% of businesses in Malaysia can be defined as Digital Adopters who have a mature digital plan dn have the assets and plans in place to make it happen. Interestingly enough, 51% of businesses survey are either Digital Followers or Digital Laggers who are lagging behind the innovation curve and who either have a limited or no digital plan in place at all.
Based on the research, many organisations found a host of challenges to digital transformation. The top five barriers to digital transformation are a lack of budget and resources, concerns about data privacy and cybersecurity, a lack of the right in-house expertise, a lack of support from senior management and a lack of alignment across the company.
“We’ve talked about being on the cusp of tremendous change for some time now. That’s no longer the case,” said KT Ong, Country Manager – Malaysia, Dell EMC. “The next digital era has arrived and it’s reshaping the way we live, work and conduct business. Which means that time is of the essence. Genuine transformation needs to happen now, and it needs ot be radical,” he added.
The research findings of the Dell Technologies Digital Transformation Index also found that Malaysian companies have not been complacent as they are taking steps to address and overcome these barriers. Based on their findings, Dell Technologies found that more than half of businesses were building security and privacy into all their devices, applications and algorithms. More than half of businesses were also aiming to inculcate and develop the right skill sets and expertise in-house. Slightly over half at 54% of Malaysian businesses were leveraging digital technologies to accelerate new products and services development.
Fortunately, the future of the digital landscape in Malaysia looks more promising. Over the course of the next one to three years, 56% intend to invest in cybersecurity while 50% intend to invest in IoT technologies. “It’s an exciting time to be in business. We’re at a crucial intersection – where technology, business and mankind meet to create a better, more connected world,” said Ong. “However, only technology-centered organisations will reap the rewards offered by a digital business model, including the ability to move quickly, to automate everything and to delight customers. This is why digital transformation needs to be a number one priority.” To peruse the 2018 Dell Technologies Digital Transformation Index in detail, swing by www.delltechnologies.com/en-us/perspectives/digital-transformation-index.htm